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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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joanna larson

November 16, 2024

5  out of  5
rating by joanna larson
"Heather did an impressive job at helping me get my windshield replaced. I called her right after my incident happened and she had me set up for a windshield replacement appointment by the time I returned home from my road trip. She was friendly, courteous and very helpful. Thanks Heather!"
We responded:
"Hi Joanna! Thank you so much for the 5-star review & kind words about our office manager, Heather :) We are very thankful for you and your business. If you ever need anything, please let us know... we are happy to help!"
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NET TRADING

November 15, 2024

5  out of  5
rating by NET TRADING
"Great service"
We responded:
"Thank you for the kind review! We appreciate your business and allowing us to protect what means most to you. Never hesitate to reach out!"
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G Lindahl

November 8, 2024

5  out of  5
rating by G Lindahl
"Agent was very helpful, found my a much better rate than what I had. Good communication skills and continued to help with questions the next couple of days."
We responded:
"Hi G! Thank you so much for the 5-star review! We are so excited to help protect what means most to you and your family. Give us a call if you need anything, we are happy to help!"
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Dawn Fisher

November 7, 2024

5  out of  5
rating by Dawn Fisher
"I love how they work with me anytime I call. Everyone is very friendly."
We responded:
"Thank you for the kind review, Dawn! It is our priority to provide exceptional customer service to our customers and we are ready to help when you need us. Thank you for allowing us to protect what means most to you!"
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Brian Newell

November 5, 2024

5  out of  5
rating by Brian Newell
"Allie was very professional and easy to talk to. She listened to all my concerns and answered all the questions. I felt welcomed"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Allie provided such professional and welcoming service. It’s great to know she was able to address all your concerns and questions. We’ll be sure to pass along your compliments to her. If you ever need anything else, please don’t hesitate to reach out. 😊"
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Jack Gaede

October 17, 2024

5  out of  5
rating by Jack Gaede
"Tracy Vogt helped me out big time with my house insurance. Thanks, Tracy"
We responded:
"Thank you Jack for the five-star review!"
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Kris Miller

October 16, 2024

5  out of  5
rating by Kris Miller
"Tracy is so great to work with!"
We responded:
"Kris, we are so happy to hear Tracy did a great job helping with your insurance needs. Thank you for taking the time to share your experience with our office and for trusting State Farm with your insurance needs. We look forward to working together for many years to come!"
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David Geske

October 12, 2024

5  out of  5
rating by David Geske
"Tracy at the front desk did a great job helping me make changes to my accounts during my recent move. She knows what needs to be done and the correct timing and it all came together. She cares about what she is doing and it shows in how she helps you get it done."
We responded:
"Hi David, thank you so much for your kind words! We’re thrilled to hear that Tracy was able to assist you effectively during your move. She truly cares about our customers and it’s wonderful to see her dedication recognized. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!"
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Tony Czerminger

October 4, 2024

5  out of  5
rating by Tony Czerminger
"Zach Agustin is the most and best insurance agency that I have worked with. The cost savings of the agency and knowledge of their exceptional policies saved my household and written the best upgrade for my insurance needs at a substantial savings from prior insurance companies. Thank you to you and your team of professionals for always being there for us Seniors and our young families. KUDOS TO YOU ALL🙂 TONY CZERMINGER"
We responded:
"Wow, thank you for the thoughtful review, Tony. It means the world to our team at Augustyn Agency to protect what means most to you and your family. Customer service is a top priority in our office, and we are looking forward to helping again in the future! Thank you once again!"
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HANNAH

October 4, 2024

5  out of  5
rating by HANNAH
"The staff here is amazing! I had a bunch of questions and wanted to make some changes but did not really understand, Tracy was so helpful and knowledgeable and really helped me. I feel confident in trusting Zachs office with all my insurance needs, they really do care! Would highly recommend!"
We responded:
"Hi Hannah, thank you so much for taking time to leave us this review! We are so thankful to have you has a customer and are here to help. I will make sure to pass on the message to Tracy, it will make her day!"
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Sandy Oleson

October 4, 2024

5  out of  5
rating by Sandy Oleson
"Tracy is amazing!"
We responded:
"Sandy, thank you so much for the 5-star review & kind words about Tracy. I will be sure to let her know, as it will make her day! We are so excited to provide you with the confidence and care knowing what means most to you is protected. "
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Mary Frei

October 3, 2024

5  out of  5
rating by Mary Frei
"Friendly,expert, service. Saved me a lot of money."
We responded:
"Mary, thank you for the kind words and 5-star review for our agency. We value our customers and want them to have nothing but a positive and easy experience while working with us. We are so excited to have you apart of the Agency family!"
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Cindy Fuller

October 3, 2024

5  out of  5
rating by Cindy Fuller
"Buying insurance is one of those things that is not fun; but it is necessary. We all know bad things can happen, and if they do, you need to have protection. Working with Cade DeLisle at State Farm, this process went smoothly; he is very knowledgeable about the policies and explained them to me. Not only did Cade guide me through figuring out the needs for me and my family, but he also opened up some very interesting ideas that could actually make money for me! I am very impressed and satisfied with State Farm....good neighbor! :)"
We responded:
"Wow, thank you for sharing your wonderful experience with Cade and Zach Augustyn State Farm team. We are thrilled to hear that you found the insurance process smooth and easy with Cade’s help. He is indeed very skilled and experienced in finding the best policies and solutions for our clients. We are also happy to hear that you learned some interesting ideas that could benefit you financially. We appreciate your feedback and your trust in State Farm. We are proud to be your good neighbor! "
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Brette Bleymeyer

October 3, 2024

5  out of  5
rating by Brette Bleymeyer
"Tracy, is friendly, knowledgeable and always ready to answer any questions. I highly recommend her!"
We responded:
"Brette, thank you for the 5-star review and kind words. We value your opinion and are so thankful for letting us protect what means most to you. Tracy is a huge asset to our team and is someone who embodies our values as an office. I will make sure to pass on the message! "
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Allison Scudder

October 3, 2024

1  out of  5
rating by Allison Scudder
"If I could do 0 I would. I cannot belive the lack of service I have recieved from this agency. Makes me loose faith in State Farm as a whole. They WILL NOT advocate for you!!! FIRST TIME HOME OWNERS BEWARE!!!!"
We responded:
"Hi Allison, we are truly sorry to hear about your recent experience and the frustration it has caused. Your feedback is important to us, and we take it very seriously. We understand how critical it is for first-time homeowners to feel supported and advocated for. Our team, including our office manager, worked diligently to address your claim and ensure the necessary repairs were made to your roof. While we strive to provide the best service possible, we do not have control over the payout decisions made by State Farm. In this case, the damage was assessed and repaired to ensure your home remains safe and secure. We regret if our communication did not meet your expectations and if you felt unsupported during this process. Please know that we are committed to improving our service and communication. We would appreciate the opportunity to discuss your concerns further and find a resolution that restores your faith in our agency and State Farm. "
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Charlotte Marien

September 14, 2024

5  out of  5
rating by Charlotte Marien
"Super helpful and easy to reach whenever I need something."
We responded:
"Charlotte, thank you for the great review and kind words. Your support truly means the world to us. Please never hesitate to reach out with any questions or concerns we are always here to help. "
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Tracy Vogt

September 7, 2024

5  out of  5
rating by Tracy Vogt
"Zach and his staff are extremely helpful, knowledgeable and they care. The confidence that they can help with all your needs from car and home insurance to understanding your life and health Insurance needs, as well as financial planning. I am happy that I can trust one Agency with everything I need!"
We responded:
"Hey Tracy! Thank you for placing your trust in us. We will always aim to deliver an easy and stress-free insurance experience for all of our State Farm. We appreciate your kind words and look forward to working with you always!"
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C Nordstrom

September 6, 2024

5  out of  5
rating by C Nordstrom
"Such a great agency to work with. Not only are they super reliable but also very friendly, I really enjoyed working with Heather and Allie!"
We responded:
"Hi C! Thank you so much for the kind words. We are so thankful for you and your business. Heather and Allie, care about our customers and always want to make sure they are taken care of. Happy Holidays!"
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Jeff Van Keulen

September 4, 2024

5  out of  5
rating by Jeff Van Keulen
"I needed help understanding the claims process and submitting documents to State Farm. Stacy at our local agency jumped in and helped me get on the right track. Great service that is greatly appreciated!"
We responded:
"Hi Jeff! Thank you for taking the time to share your experience and rating. Helping you protect what is most important to you is important to our office and we are always here to make life go easy. Thank you for your business!"
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Cindy Williams

August 23, 2024

5  out of  5
rating by Cindy Williams
"Working with the team at Zach Augustyn was such a great experience. They took the time to explain everything to me and made feel like I really mattered. I would recommend Zach Augustyn State Farm to all my family, friends and anyone who asks!"
We responded:
"Thank you Cindy for the kind words regarding our agency and for trusting us with your insurance needs. My Team and I appreciate you and are thankful for you! Thank you again and let us know what else we can do to serve you."
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Chad Boyce

August 23, 2024

5  out of  5
rating by Chad Boyce
"Highly recommend these guys!! 5 stars all the way!! Honest, fair and helpful!!"
We responded:
"Thank you, Chad, for the kind review and for trusting us with your insurance needs. We truly appreciate your support and are always here to help!"
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Angel Horn

August 23, 2024

5  out of  5
rating by Angel Horn
"Heather and Allie were very helpful!"
We responded:
"Angel, thank you for the kind review! We are delighted to hear you enjoyed your experience working with Heather & Allie. Both go above and beyond, to ensure our customers have a peace of mind knowing what they have is covered correctly. Always reach out if you need anything at all!"
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Bruce Kraft

August 23, 2024

5  out of  5
rating by Bruce Kraft
"Mason did a great job setting up my policies! I look forward to working with him in the future!"
We responded:
"Hi Bruce! Thank you so much for taking the time out of your day to leave us such a high rating review! We are thrilled to work with you and can not thank you enough for the kind words about, Mason. I will be sure to pass on the message! "
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Jessica Keyes

August 14, 2024

5  out of  5
rating by Jessica Keyes
"Excellent service and very friendly."
We responded:
"Jessica, our office truly can't thank you enough for the great review and recommendation. We really appreciate you taking the time to share your experience and for trusting our office with your insurance needs. Looking forward to many years to come!"
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Kari McClaren

August 14, 2024

5  out of  5
rating by Kari McClaren
"I have been considering switching my insurance for a long time with 3 kids in college, multiple cars and teen drivers as well as a new home. I finally reached out to State Farm to help me figure out my options and how to best cover my family. Tracy Vogt has been incredibly professional, knowledgeable and genuine. With all the complexities in my situation, I had so many questions and needed a lot of assistance. Tracy took the time to understand all the complexities, explained all my options and helped pull together a proposal that covered all my needs at a very competitive cost. I was most impressed with her prompt responses, checking in with me and her personal care for my situation. I was so appreciative of her commitment to excellent customer service and satisfaction !!!"
We responded:
"Hi Kari! This 5-star review means so much to us! We cannot thank you enough for trusting our team with what means most to you. Tracy is one who will always go the extra mile for our customers to ensure they are comfortable with the plans we have in place and understand everything clearly. We are so excited you have chosen our agency and are delighted to welcome you to the family for many years to come! "