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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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BenP Partyka

September 11, 2025

5  out of  5
rating by BenP Partyka
"Love these people! Great customer service!"
We responded:
"Hi Ben! Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. Providing excellent customer service is our top priority, and it means the world to us that you took the time to share your feedback. We look forward to serving you again soon! "
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R K

September 11, 2025

1  out of  5
rating by R K
"Still waiting on my refund for overpayment of homeowners insurance since 6/2025. Await additional refund after a payment in August for “new” homeowners insurance."
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Lynda Powers

September 10, 2025

5  out of  5
rating by Lynda Powers
"I have always gotten great service with them. Very responsive and glad to help. Thanks all!"
We responded:
"Thank you Lynda for the great review and for trusting our office with your insurance needs. We truly appreciate your support!"
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Rachel Bluemke

September 8, 2025

5  out of  5
rating by Rachel Bluemke
"Heather was extremely helpful!! Setting up coverage for my new vehicle was super easy!!"
We responded:
"Thank you for sharing your experience! We’re glad Heather was able to make setting up your vehicle coverage quick and easy. We appreciate your trust in us!"
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Natascha Klooster

August 28, 2025

5  out of  5
rating by Natascha Klooster
"Tracy was very helpful and informative. She was even able to save me a little on my monthly payments!"
We responded:
"Thank you for sharing your experience! We’re glad Tracy could provide helpful guidance and even save you on your monthly payments. We appreciate your trust in our team!"
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Mary Yang

August 27, 2025

5  out of  5
rating by Mary Yang
"Abby was very quick and thorough with assisting us to add another policy to our existing policies. This agency and its team always provide quick and professional customer services."
We responded:
"Mary, we’re so pleased to hear about your positive experience with Abby. Her quick but thorough approach when assisting you with your policy addition is a shining example of the quick and professional customer service we aim to provide at our agency. Thank you for acknowledging the efforts of Abby and our team. We’re committed to maintaining this level of service and are here for any further needs you may have."
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Chrome User 9000

August 22, 2025

5  out of  5
rating by Chrome User 9000
"Always helpful and knowledgeable."
We responded:
"Thank you for your kind words! We’re glad our team could provide helpful and knowledgeable service. We truly appreciate your feedback!"
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Josh Pollock

August 22, 2025

5  out of  5
rating by Josh Pollock
"They are so easy to work with and they respond to your needs immediately!"
We responded:
"Thank you for your review! We’re glad our team could respond quickly and make working with us easy. We truly appreciate your feedback!"
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Jerry Hill

August 22, 2025

5  out of  5
rating by Jerry Hill
"Jake has assisted me several times and the experience has always been positive."
We responded:
"Thank you for taking the time to share your experience with our agency, Jerry! We strive to provide you with the customer care that you deserve and appreciate you recognizing Jake's efforts. It is our pleasure to be able to assist you and we are here to help protect you and to bring you peace of mind!"
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Haylee Szabla

August 22, 2025

5  out of  5
rating by Haylee Szabla
"everyone at this agency makes me feel valued and are always helpful!!"
We responded:
"Thank you for your kind words! We’re thrilled to hear our team makes you feel valued and that you’ve had such a helpful experience with our agency. We truly appreciate your feedback!"
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Maddie

August 22, 2025

5  out of  5
rating by Maddie
"I love how helpful everyone is! Great customer service."
We responded:
"Thank you for your kind words! We’re glad our team could provide helpful and excellent customer service. We truly appreciate your feedback!"
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Rick Lanning

August 21, 2025

5  out of  5
rating by Rick Lanning
"Love working with Brent and have been very happy with this agency since 1986. Great people!"
We responded:
"Thank you for your kind words! We’re thrilled Brent and our team have provided excellent service for so many years. We truly appreciate your loyalty."
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meh ftw

August 15, 2025

5  out of  5
rating by meh ftw
"Tracy Vogt was very helpful - was able to decipher my request that I wasn't sure how to explain initially and got my request completed within minutes - Thank You!"
We responded:
"Thank you for your kind words! We’re so glad Tracy was able to quickly understand your request and take care of it for you. She’s a wonderful part of our team, and we’ll be sure to share your appreciation with her. We’re always here if you need anything in the future!"
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MAT 8888

August 15, 2025

5  out of  5
rating by MAT 8888
"Tracy was so helpful. Got my plan fixed up and auto pay set."
We responded:
"Thank you for sharing your experience! We’re so glad Tracy was able to help get everything set up smoothly with your plan and auto pay. We truly appreciate your trust in us for your property and vehicle insurance needs—our team is always here if you need anything in the future!"
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Aishia Easley

August 13, 2025

5  out of  5
rating by Aishia Easley
"Talking to Michelle made it very comfortable for me to get life insurance for my husband and myself. I always needed life insurance and she made me comfortable to get it. I got off the phone as of she was a friend. Thank you so Michelle you are a great access to this company."
We responded:
"Thank you so much for your kind words! It was truly a pleasure assisting you and your husband with your life insurance needs. We’re thrilled to hear that our conversation made you feel comfortable and supported throughout the process. Building trust and providing a friendly, approachable experience is something we deeply value, and we’re so glad that came through during our time together. If you ever have any questions or need further assistance, please don’t hesitate to reach out. Thank you again for your trust and for allowing us to be a part of this important decision."
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1BlueOne1

August 13, 2025

5  out of  5
rating by 1BlueOne1
"Just purchased a new truck. Very fast change of insurance. Plus the price was right. Thanks."
We responded:
"We’re glad to hear everything went smoothly with your new truck! Thank you for choosing Zach Augustyn State Farm Insurance! We’ll be sure to share your kind words with the team."
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Terry Cords

August 12, 2025

5  out of  5
rating by Terry Cords
"Excellent service. Tracy at the office helped me with billing. She was very nice and pleasant. Highly recommend!"
We responded:
"Thank you for the wonderful review recognizing Jacob's efforts to provide you with assistance with your drive safe discount, Terry! Jacob strives to provide you with friendly, professional and thorough customer care! We appreciate your kind words recommending our agency to others. It is a huge compliment to us all!"
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Brian O'Neill

August 12, 2025

5  out of  5
rating by Brian O'Neill
"Great to work with"
We responded:
"Hi Brian! We're happy to hear you had a great experience with us! Thank you for trusting State Farm with your insurance needs and for choosing Augustyn Agency. Don't hesitate to reach out to us with any questions or concerns. We are always happy to help."
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Brooklyn Bordson

July 11, 2025

5  out of  5
rating by Brooklyn Bordson
"Had a wonderful experience working with this Agency, incredible service team who answers all your needs extremely fast!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience and that our service team was able to meet your needs quickly and efficiently. We truly appreciate your support and are always here when you need us!"
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Mckenna Monson

July 9, 2025

5  out of  5
rating by Mckenna Monson
"Great agency!! Super helpful and nice staff. Definitely recommend."
We responded:
"Thank you so much! We're glad to hear you had a great experience with our team. We truly appreciate the recommendation and are always here to help!"
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Abby Erickson

July 9, 2025

5  out of  5
rating by Abby Erickson
"Great agency with an amazing support team! Love working with an office that cares about my needs, thank you Brooklyn and Augustyn agency!"
We responded:
"Hi Abby! Thank you for your kind words. Brooklyn and the entire Augustyn Agency team truly appreciate your trust and love working with you too!"
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Selena O'Brien

July 9, 2025

5  out of  5
rating by Selena O'Brien
"This agency was incredible to work with! I am very satisfied with the services I have received from everyone at Augustyn agency, especially Brooklyn who helped me through everything!"
We responded:
"Hi Selena! Thank you so much for your kind words! We're delighted to hear you had a great experience with the Augustyn Agency, and Brooklyn is thrilled to know she could help you every step of the way. We appreciate your trust and look forward to continuing to serve you!"
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Kimani Stair

July 4, 2025

5  out of  5
rating by Kimani Stair
"Tried them based on the 5stars they’re showing. After being there for 6 months now, I can say they deserve the five stars. They always had a positive attitude, responded timely, patient with my tons of questions, and addressed all my concerns. I’m very appreciative."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that our team has been able to support you with a positive attitude, timely responses, and patience throughout your journey with us. Your trust and appreciation mean a lot to us, and we’re here anytime you need assistance or have more questions. Thanks again for choosing us!"
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Caroline

July 3, 2025

5  out of  5
rating by Caroline
"The entire team is so friendly, thoughtful, thorough and quick to respond. They have been a dream to work with!"
We responded:
"Hey Caroline! Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's always our goal to make the insurance process as smooth and stress-free as possible. We're grateful to have the opportunity to work with you!"
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Scott Crawshaw

July 3, 2025

5  out of  5
rating by Scott Crawshaw
"Tracy and her team provided exceptional service in assisting with auto and rental insurance. I highly suggest them."
We responded:
"Hi Scott, thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Tracy and our team were able to provide you with exceptional service for your auto and rental insurance needs. Your recommendation means a lot to us, and we're grateful for your trust. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!"